Refund Policy

Effective Date: 5th May 2025

At APIFBD, we strive to provide high-quality products. If you receive a damaged product, we will be happy to process a refund under the following conditions:

Eligibility for Refund

Damaged Products: Refunds will only be issued for items that are received damaged. Please inspect your order upon receipt.

How to Request a Refund

To request a refund for a damaged product, please follow these steps:

Contact Us: Reach out to our customer service team within 2 days of receiving the item. Include your order number and a description of the damage.
Provide Evidence: Please provide photographic evidence of the damage to expedite the refund process.

Processing Refunds

Once your refund request is approved, we will process your refund to the original payment method. Please allow 5-10 business days for the transaction to reflect in your account.

Non-Refundable Items

Please note that we do not offer refunds for:

Products that are not damaged.
Any items purchased during promotional sales or clearance.

Changes to This Policy

We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page.

If you have any questions regarding our Refund Policy, please contact us at hello@cr7-life.com